CRONOFIOS PRIVATE POLICY – COOKIES – SHIPPING

USA PUERTO RICO AND CANADA

We ship in the USA, PUERTO RICO and CANADA and we offer FREE SHIPPING.

INTERNATIONAL ORDERS

All our international packages will be revised, depending on the country before delivery. After COVID-19 some restrictions may apply.

PLEASE NOTE: December and January are busy periods for the postal system and some delays may occur. Please contact us at info@cronofios.com if you do not receive your order within 4 weeks of your shipping date.

Where do you ship to?

We ship worldwide to most destinations. All items are shipped in discreet packaging. Delivery is usually 1-3 weeks in the USA and 1-3 months anywhere in the world because of COVID-19 restrictions.

Once shipped, orders are approximately delivered as follows:

• UK and USA: 1-8 weeks after COVID-19
• Europe: 2-8 weeks (Can vary due to custom controls)
• Canada: 1-4 weeks (Can vary due to custom controls)
• South America: 8-15 Weeks (Dependent on COVID-19 and customs and country)
• Asia: 3-5 weeks (Dependent on COVID-19 and customs and country)
• India, Malaysia, Indonesia, Philippines, Thailand: 6-8 weeks (Dependent on COVID-19 and customs and country)
• South Africa, Africa: 6-8 weeks (Dependent on COVID-19 and customs and country)
• Russia: 5 weeks (Dependent on COVID-19 and customs and country)
• United Arab Emirates, Papua New Guinea, Qatar, Israel & Saudi Arabia: 3-12 weeks (Dependent on COVID-19 and customs and country)

10-25 weeks (Note: Addresses must have a P.O box)
If you have not received a delivery within the above time frames, please notify us at info@cronofios.com for further assistance. Notifications of missing orders received after 60 days from shipping will be replaced at our discretion.

What types of payment do you accept?
All our transactions are processed securely using WooCommerce Payments. We accept PayPal, Credit Card and Apple Pay.

If you need more information or have a questions, please email info@cronofios.com

Taxes and Customs
Some countries charge customs and taxes which are out of our control. We are not responsible with these and you need to check with your local authorities if additional taxes are payable for you to receive your package.

cronofios.com is owned and operated by Miguel Mas ®™©

American Customers Please note a tax % is added at the checkout. Correct prices inclusive are displayed if you are logged into your account.

This privacy policy sets out how Cronofios Club™ uses and protects any information that you give Cronofios Club™ when you use this website. Cronofios Club™ is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Cronofios Club™ may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

For the exhaustive list of cookies, we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@cronofiosclub.com
• We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2020.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

To contact our Privacy Officer

If you have an enquiry or a complaint about the way we handle your personal information, or to seek to exercise your privacy rights in relation to the personal information we hold about you, you may contact our Privacy Officer as follows:

By Email:  info@cronofios.com - Attn - Data Privacy Officer

While we endeavor to resolve complaints quickly and informally, if you wish to proceed to a formal privacy complaint, we request that you make your complaint in writing to our Privacy Officer, by mail or email as above. We will acknowledge your formal complaint within 10 working days of receipt.

What are Cookies and what are they used for?

Cookies are files which can be placed onto your computer's hard drive, once permission has been given. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyze web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your personal preferences, and respond to you as an individual.

Please visit: http://www.aboutcookies.org for more information on cookies.

At Cronofios Club™, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyze web page traffic and tailor our website to our customer's needs. This information is only used for the purpose of statistical analysis. You have the choice of whether or not to accept cookies through the majority of web browsers. You can decline cookies within your web browser settings if necessary. However, doing so will not give you full functionality of the website. If you accept cookies, we are able to monitor which pages our visitors find useful. This provides us information to be used for a better user experience. We do not have access to your computer or any other information about you through the use of cookies.

This website uses the following cookies:

• Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics, we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching.
• Google AdWords: Using Google AdWords code we are able to see which pages helped lead to contact form submissions. This allows us to make better use of our paid search budget.
• DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future. You can manage/ opt out here: http://www.google.com/privacy_ads.html
• Facebook: We use retargeting codes to log when users view specific pages, allowing us to provide targeted advertising in the future. You can manage your preference/ opt-out here: http://www.networkadvertising.org/choices/

Please see this guide for details on how to turn off/ manage your cookies:

• Internet Explorer
• Firefox
• Chrome
• Safari
• iPad/iPod/iPhone
• Returns, Refunds, and Exchanges
• Due to the intimate nature of our products and health considerations, we can't accept returns or exchanges for underwear or swimwear, but we will do our best to help resolve any issues.
• If the clothing/underwear you received is damaged: Contact us with your name, order number, a photo of the damage, and description of the issue. We'll re-send deliveries for any damaged or faulty goods received within 30 days of shipment.
• Please note, damaged or faulty items that have been washed or worn will be replaced at our discretion. Requests for replacement of damaged or faulty items after 30 days of shipment will be replaced at our discretion.
• If the clothing/underwear you received is the wrong size/style from the order: Contact us with your name, order number, and the size/style you received as soon as possible. A photo of the product and any labels or packaging is encouraged, as this will expedite the process for a replacement. If the style/size received is different than the original order (or your size/style preferences in the case of the Monthly Cronofios Club™), we are happy to re-send your delivery at no additional cost.
  Notification after 60 days of shipment for incorrectly sent items will be refunded or replaced at our discretion.
• If the clothing/underwear you received is not to your liking:  We don't exchange items or accept returns if you simply change your mind or don't like what you received so we encourage customers to consider their purchase on cronofios.com as a final sale.
• The Cronofios Club™ subscribers are encouraged to keep their size/style preferences up to date. Please contact us at info@cronofios.com to let us know if you'd like to change your size or style preference.
• We do take customer feedback on board and often share this feedback with the brands we feature. Feel free to provide this feedback via the customer service portal.
• Return Policy for Clothing: Please choose wisely, as we do not offer refunds for change of mind. We will however exchange clothing (excluding underwear) for another product provided we are notified within 30 days of the purchase date. Any requests to exchange clothing outside of this timeframe will be dealt with at our discretion.
• Order/Shipment Packaging
• We understand that some members prefer discreet shipping. All our products are shipped in plain packaging with no pictures or branding visible. International Shipments (outside of USA) are subject to customs labeling that denotes that shipments contain clothing.
• We aim to remove any bulking packaging from products so that most shipments can fit into a standard size mailbox; however, larger orders may need to be picked up at a local post office.

We are just started and we want to provided the most unique possible, as asexual attire clothing blog.

Founded as a community of asexual attire fanatics on Facebook and Instagram, Cronofios Club™ has always been a destination for human beings with style that bring a positive massage to our world, and we get the latest information about clothing, sales notices, photos and story about tour brand in the industry - our Facebook and Instagram page will increase with your support. We created The Cronofios Club™ just for you with Free Shipping anywhere in USA. The Monthly Cronofios Club™ clothing is best with a lineup of amazing, awesome value and a selection of interesting and unique style that you won't find anywhere else.

Contact 

For any customer service enquiries, email us to cronofiosclub@cronofios.com